FAQ

Frequently Asked Questions

Note that selecting a NO TRACKING shipping option at checkout results in no cover for lost packages.

Killtsune is not liable for damages such as misuse of products, postal damage, or loss.

Killtsune is not liable for the length of time for deliveries; please refer to the Shipping Delays section for more information.

All sales are final. Killtsune is entitled to refuse refunds for change of mind.

Killtsune is not liable for incorrect shipping information. An additional charge will be mandatory for redelivery.

Small imperfections may occur due to all products being handmade.

Items from Killtsune are not for resale of any kind.

Killtsune is proudly based in Quebec, Canada.

Orders typically ship 5 to 13 days after the order is placed. You will receive an email as soon as your order ships.

Killtsune ships worldwide!

Shipping rates are calculated at checkout based on your location and order size.

Once your order ships, you’ll get an email with your tracking link. Check your inbox (and spam folder, just in case)!

You can follow your parcel using Post Canada's website.

Yes, all stickers are waterproof, UV-resistant, and durable, making them perfect for outdoor or car use.

Besides stickers, Killtsune offers apparel (hoodies, shirts, hats), car styling accessories (tsurikawas, license plate frames), lanyards, phone cases and more!

Yes! Check out the CUSTOMS section to create custom Instagram username decals or personalized designs.

Killtsune does not offer refunds or exchanges. Contact customer support with photos if you have any issues and we'll help you out as best as we can.

For support, email killtsuneofficial@gmail.com or DM us on Instagram @killtsune.